FAQ

You can contact Peter on 083 989 2611

If you’re experiencing issues logging into your account, try resetting your password using the “Forgot Password” link on the login page. If you still can’t access your account, please contact our support team for assistance.

Ensure your internet connection is stable. Try clearing your browser’s cache and cookies, or attempt accessing our site with a different browser or device. If the problem persists, our technical support team is here to help.

No, you can place an order as a guest. However, creating an account can make the checkout process faster and allow you to keep track of your orders and access exclusive offers.

No, if you need assistance to place an order order online, our customer service team is available to assist you over the phone to place your online order. 

You can update your shipping or billing address by logging into your account and navigating to the account settings. If your order is already placed and you need to change the address, please contact us as soon as possible.

If your payment is declined, please check your card details and ensure all information is correct. Consider trying a different payment method or contacting your bank for further assistance.

Check your spam or junk mail folder first. If the email isn’t there, please contact our customer service to verify that the order was processed correctly and to confirm your email address.

Orders can be changed or canceled if they have not yet been shipped. Contact our customer service immediately to request changes.

To delete your account, please contact our customer service team, and we will assist you with the process. Please note that this action is irreversible.

Some of the products are safe and some of them cannot be taken during pregnancy due to the ingredients in the products. It is best to talk to your doctor first before taking anything you are unsure about for the sake of you and the baby.